Privacy Policy

At Yuro Pte. Ltd. (“we,” “us,” or “our”), the operator of Petaro.sg, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you use our website and services. By accessing and using Petaro.sg, you consent to the practices described in this policy.

Information We Collect

We may collect various types of personal information directly from you, including your name, email address, mailing address, phone number, and payment details when you place an order or engage with our services. Additionally, non-personal information such as browsing preferences, device type, and website usage patterns may be collected through cookies and similar technologies.

How We Use Your Information

We use the collected information for the following purposes:

  1. Order Processing: Your personal and payment information are used to process and fulfill your orders, provide shipment updates, and address any customer service inquiries you may have related to your purchase.

  2. Communication: We use your email address to send you transactional emails, order confirmations, shipping notifications, and responses to your queries.

  3. Newsletter and Promotions: If you subscribe to our newsletter, we will use your email address to send you updates, promotional offers, and information about our products. You can unsubscribe from these communications at any time using the unsubscribe link provided in the emails.

  4. Website Improvement: We analyze non-personal information collected through cookies to enhance the functionality of our website, understand user interactions, and improve user experience.

  5. Legal Compliance: We may use and disclose your information to comply with applicable laws, regulations, legal processes, and government requests.

Information Sharing

We prioritize the protection of your personal information. We do not sell, trade, or rent your personal information to third parties for marketing purposes. However, we may share your information in the following circumstances:

  1. Service Providers: We engage reputable third-party service providers to assist us with various aspects of our business operations, including payment processing, shipping, and marketing. These providers are obligated to maintain the confidentiality and security of your information.

  2. Legal Requirements: We may disclose your information when required to comply with legal obligations, enforce our policies, respond to legal claims, or protect our rights and the rights of others.

Data Security

We implement industry-standard security measures to prevent unauthorized access, disclosure, alteration, or destruction of your information. Nonetheless, while we strive to ensure the security of your data, no online transmission or storage method is entirely foolproof.

Your Choices

You have the right to access, correct, or delete the personal information we hold about you. You can manage your subscription preferences and opt out of communications at any time. To exercise your rights or raise privacy-related concerns, please contact us at sales@petaro.sg.

Updates to this Policy

We may revise this Privacy Policy periodically to reflect changes in our practices or legal requirements. The “Last Updated” date at the top of the policy indicates the latest revisions. We encourage you to review this policy regularly.

By using Petaro.sg, you acknowledge that you have read and understood this Privacy Policy. If you disagree with our practices, kindly refrain from using our website or services.

For inquiries or questions about this Privacy Policy, please contact us at sales@petaro.sg.